GENERAL INFORMATION

This Privacy Policy sets out the terms for the processing of personal data of visitors to the website www.amaraan.com and other data subjects by Amaraan, a legal entity with the email address info@amaraan.com (hereinafter referred to as the Data Controller or Controller), and the procedures for exercising the rights of data subjects relating to the processing of personal data.

The Controller may review and amend the Privacy Policy at any time, so we recommend periodically checking back to ensure you are familiar with the most current version. The date of publication of the current Privacy Policy is indicated at the top of this webpage.

Personal data of website visitors is processed in accordance with applicable laws and with appropriate technical and organisational measures for personal data protection.

The Controller uses the personal data you provide or that the Controller collects with your consent solely for the purposes specified in this Privacy Policy. Your personal data may be shared with the Controller’s data processors who provide website hosting and maintenance services. In cases provided by law, your data may be shared with competent authorities.

The website contains links to external, third-party websites not controlled by the Controller. The Controller is therefore not responsible for the Privacy Policies of such external websites, so we recommend being proactive and reviewing the Privacy Policies of any of the websites you are directed to and consequently visit.

USE OF COOKIES

This website uses cookies which are small text files saved on your device (such as a computer, mobile phone, tablet) collected while you browse the website.

Cookies on our website are necessary to:

• Ensure the proper functionality of the website.

• Ensure optimal website speed and security.

• Determine the website's and individual page’s traffic, analyse visitor flow (visit date and time, browsers used, device types and screen sizes), and continuously improve the website to better meet your needs.

• Provide statistical (non-identifiable) information about website visitors to third parties (e.g., Google).

Cookie usage on the Controller’s website is governed by this published cookie policy, available here.

The website also uses third-party plugins from Facebook, Instagram, YouTube, TikTok and Google, each of which may have their own cookies. Information about the cookies used by these third parties and the personal data they collect can be found in their own privacy/cookie policies.

To see which specific cookies have been stored during your visit, check your browser settings.

You can restrict or block cookies by managing your browser settings. If you want to prevent cookies from being placed on your device entirely, configure your browser settings to notify you before any cookie is placed or to reject all cookies. Settings must be applied separately to each browser on each device.

Disabling or restricting cookies may affect your ability to use certain services or features of the website.

For more information about cookies, their operation and settings, visit http://www.allaboutcookies.org.

PERSONAL DATA PROCESSED FOR COMMUNICATION PURPOSES

To respond to your enquiries and retain communication records (to pursue a legitimate interest in effective communication and to avoid disputes related to customer service), the Controller processes the following information:

• When contacting us via the email addresses provided on the website, the Controller processes the email address, email date, time and the content of the correspondence with the Controller’s representative.

• When sending a letter to the Controller’s physical address provided on the website, the Controller processes the sender’s name, surname, address, date of receipt of the letter and the information provided in the letter.

• When contacting the business via  Facebook or Instagram social media accounts, the Controller processes the user’s name, surname and the content of the correspondence with the Controller’s representative.

The personal data submitted with enquiries and further correspondence between you and the Controller’s representative will be kept as long as necessary to fulfill the specific request and ensure the Controller’s rights, but no longer than 2 years from the date of receipt.

When submitting an enquiry via Facebook or Instagram, the personal data provided may be disclosed to the administrators of these social networks and other parties with whom the social network operators share personal data. For more information, review the Privacy Policies of Facebook or Instagram.

Your rights relating to personal data processing are detailed in the section "RIGHTS IMPLEMENTATION PROCEDURE" of the Privacy Policy.

PERSONAL DATA PROCESSED FOR REGISTRATION AND ACCOUNT MANAGEMENT PURPOSES

To allow each website visitor to register on the site and create a personal account for easier use of the Controller’s services (online store), the Controller processes the following personal data:

• When creating a personal account (during registration on the website), the Controller processes the name, surname, password, email address, birth month and day (optional), registration date and time.

• When logging into the personal account, the Controller processes the user's email address, password, or login details via Facebook or Google, login date and time.

• Data related to orders placed in the online store (history).

• Data related to participation in the Loyalty Programme.

The legal basis for processing personal data is consent to create a personal account.

Both registration and login data are retained for 10 years from your last active action on the website or until the account is deleted by the user.

Data received from orders placed via the online store is retained for 10 years from the end of the purchase agreement.

Your rights relating to personal data processing are detailed in the section "RIGHTS IMPLEMENTATION PROCEDURE" of the Privacy Policy.

PERSONAL DATA PROCESSED FOR ELECTRONIC COMMERCE, PURCHASE AGREEMENT EXECUTION

To conclude and execute a purchase agreement using the Controller’s online store, the Controller processes the following personal data from  customers:

• Name, surname, email address, birth month and day (optional), address, contact phone number.

• Information related to the online store order (payment date, selected items, prices, quantities, payment method, other payment information, provided discounts and bank account number).

• Information about the delivery method and location.

The legal basis for processing personal data is the intention to execute a purchase agreement.

If the contract is concluded within a legal entity, the Controller processes the representative’s name, surname, position and representation basis.

The data specified above is retained for 10 years from the end of the purchase agreement.

Your rights relating to personal data processing are detailed in the section "RIGHTS IMPLEMENTATION PROCEDURE" of the Privacy Policy.

PERSONAL DATA PROCESSED FOR REVIEW SUBMISSION AND ADMINISTRATION PURPOSES

Each person who logs into their Amaraan account can leave a review about the services provided and/or products sold by the Controller. When leaving a review, the website will display the reviewer’s name, surname initial and the content of their review. The Controller processes the following personal data when managing reviews:

• Reviewer's name, surname, review date and time and review content.

The legal basis for processing personal data is to submit a review.

Reviews will be visible as long as the product is sold and/or the services are provided, but no longer than 10 years from the date of submission. The reviewer has the right to delete their review at any time by logging into their account or by requesting deletion from the Controller.

Your rights related to personal data processing are detailed in the section "RIGHTS IMPLEMENTATION PROCEDURE" of the Privacy Policy.

DIRECT MARKETING

Each website visitor can subscribe to receive updates about the Controller’s activities, new product offers, promotions, birthday offers and other similar information (for example, subscribing to the newsletter) by entering their email address in the newsletter subscription form on the website.

The legal basis for processing personal data for newsletter subscription is the subscriber’s consent to receive newsletters.

When subscribing to the newsletter via the website, the email address is used solely for sending the newsletter.

Personal data processed for direct marketing purposes will be shared with data processors and marketing service providers.

Subscribers can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the newsletter or by requesting removal via email to info@amaraan.com. Personal data for direct marketing purposes is processed for 10 years from the date of subscription. Subscription information (consent to process personal data for direct marketing) is retained for an additional year after the end of the newsletter sending period.

The Controller also occasionally organises various contests, games, surveys or other promotions on the website or social media (collectively known as “contests”). Participation in contests is entirely voluntary; however, depending on the specific contest, the Controller may request participants’ personal data, such as names, surnames, addresses, dates of birth, phone numbers, email addresses, nicknames, or other details. This data will be used to administer the contest. The Controller may also use the provided information to communicate with participants or those suggested by participants about the Controller’s services, unless prohibited by the contest rules or applicable law. Accordingly, the Controller may share this information with other service providers according to these Rules and the specific contest rules. After the contest ends, the Controller will process and store the personal data provided by participants only in accordance with the rules of the contest and applicable law.

The Controller may process the personal data collected during contests and surveys, including for marketing purposes, only if expressly specified in the rules of the respective contest or survey and with participants’ consent.

YOUR RIGHTS

As a data subject, you have the following rights:

1. Right to Access: You have the right to request confirmation from the Controller as to whether your personal data is being processed, and if so, you have the right to access your personal data and information about how it is processed.

2. Right to Rectification: You have the right to request that the Controller correct or complete inaccurate or incomplete personal data.

3. Right to Erasure: You have the right to request the Controller to erase your personal data when:

o The data is no longer necessary for the purposes for which it was collected.

o You withdraw your consent on which the processing is based.

o You object to the processing and there are no overriding legitimate grounds for processing.

o The data has been unlawfully processed.

o The data must be erased to comply with a legal obligation.

4. Right to Restriction of Processing: You have the right to request that the Controller  restricts the processing of your personal data when:

o You contest the accuracy of the data, for a period enabling the Controller to verify the data.

o The processing is unlawful, and you oppose erasure and request restriction.

o The Controller no longer needs the data for processing, but you require it for the establishment, exercise or defense of legal claims.

o You have objected to processing pending verification whether legitimate grounds of the Controller overrides yours.

5. Right to Data Portability: You have the right to receive the personal data you have provided to the Controller, in a structured, commonly-used and machine-readable format, and you have the right to transmit that data to another Controller, where technically feasible.

6. Right to Object: You have the right to object on grounds relating to your particular situation, at any time to processing of your personal data, including profiling, based on legitimate interests pursued by the Controller or by a third party.

7. Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

 

RIGHTS IMPLEMENTATION PROCEDURE

To exercise your rights or if you have any questions regarding the processing of your personal data, you can contact the Data Controller by sending a written request to the email address info@amaraan.com.

The Controller will respond to your request within 30 days unless a different timeframe is specified by applicable laws.

If you believe that your rights have been infringed, you have the right to lodge a complaint with the State Data Protection Inspectorate or other competent authorities.

CONTACT INFORMATION

For more information about how your personal data is processed or to exercise your rights, please contact:

UAB “Amaraan”

Email: info@amaraan.lt

RULES

USING THE WEBSITE AND SERVICES

1. Acceptance of Terms: By accessing or using the website www.amaraan.com (the “Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the website.

2. Account Creation: To use certain features of the website, you may be required to create an account. You agree to provide accurate, current and complete information during registration and to update such information to keep it accurate, current and complete.

3. Use of Services: You agree to use the website and its services for lawful purposes and in accordance with applicable laws and regulations. You agree not to use the website to engage in any unlawful or prohibited activities.

4. Content Ownership: All content on the website, including text, graphics, logos and images, is the property of the Controller or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the Website without the express written consent of the Controller.

5. User Contributions: By submitting any content to the website, including reviews, comments and other materials, you grant the Controller a non-exclusive, royalty-free, perpetual and worldwide license to use, reproduce, modify and distribute such content.

6. Links to Third-Party Sites: The website may contain links to third-party websites. The Controller is not responsible for the content or practices of any third-party websites and encourages you to review their terms and Privacy Policies.

7. Disclaimer of Warranties: The website is provided on an “as is” and “as available” basis. The Controller makes no warranties or representations of any kind, express or implied, regarding the website or its content.

8. Limitation of Liability: The Controller shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the website. In no event shall the Controller’s liability exceed the amount paid by you, if any, for accessing the website.

9. Indemnification: You agree to indemnify and hold harmless the Controller, its affiliates, and their respective officers, directors, employees and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of the website or any violation of these Terms and Conditions.

10. Termination: The Controller reserves the right to terminate or suspend your access to the website at any time and without prior notice if you breach these Terms and Conditions or engage in any unlawful or harmful behavior.

11. Modifications: The Controller may modify these Terms and Conditions at any time. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms and Conditions.

12. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Lithuania. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Lithuania.

13. Contact Information: For any questions or concerns regarding these Terms and Conditions, please contact the Controller at info@amaraan.com